Nobody likes receiving complaints, but Hubert Hiemstra claims his five-step plan can help alleviate unpleasant situations and turn them into “valuable opportunities for learning and growth”.
Hubert Hiemstra looks at how conference delegates can maximise the knowledge gleaned from the sessions they attend, and ensure they use this new-found wisdom on their return in practice.
Gerardo Poli describes how using this technique can help you identify – and overcome – the root cause of a problem that may be holding you back from achieving your goals.
Stepping once more unto the Tip of the Week breach, Hubert Hiemstra advises that it’s better to be open and honest about the importance of money when it comes to treating people’s pets.
In the final part of this series, Gerardo Poli advocates spending as much time with your university friends as possible and making the most of every day.
Gerardo Poli encourages his younger self to work more on interacting with clients to create a sense of trust with them and avoid instances of mis-communication.
For the second part of this five-part series, Gerardo Poli instils his younger self with the importance of finding practical work, both to learn on the job and impress future employers.
In the first of a five-part series, Gerardo takes his younger self to task for virtually ignoring what he now believes to be a “crucial clue” in achieving a clinical diagnosis.
Gerardo Poli concludes his guidance for new grads by emphasising the importance of step-by-step processes and encouraging those straight out of vet school to be more humble in their approach to practice life.
Recognising the potential pitfalls of finishing vet school and trying to find your place in the world, Gerardo Poli offers guidance to help graduates transition into practice and learn it's normal to make mistakes.
Finishing university is rewarding as you finally have something to show for your hard work, but what if you don't where do you go? Gerardo Poli has a few suggestions for graduates unsure of their options.
Having discussed preparing to become a mentee and deciding what you want to achieve from the role, Gerardo Poli explains how to approach – and ask – a prospective mentor.