Changing the fortunes of a large veterinary hospital can be like trying to do a 180 in an ocean liner – it’s a slow and complicated task. But the team at Wear Referrals has done just that, and the practice is once again steaming in the right direction, as VBJ discovered…

The benefits of microchipping are well understood within the veterinary profession and by the majority of pet owners, too. But with legislative change on the way and new services likely to expand the potential of the technology, it’s always worth keeping up with the latest developments…

The veterinary sector continues to face numerous challenges, including vet shortages, price inflation and falling practitioner well-being, to name but a few. Against this backdrop, Ernie Ward asks how vets can continue to work effectively, and balance the necessary demands of making a profit and serving a purpose…

When most people set up a practice, their goals for the new enterprise are usually relatively limited. But the Nupsala Musculoskeletal Clinic in Melton Mowbray is part of a much grander and ambitious plan, as VBJ discovered when we paid a visit last month...

Making a comeback is often a venture fraught with risk; for every Elvis Presley or Tyson Fury there's a Vanilla Ice or Björn Borg. But sometimes the risk pays off, as VBJ discovered when we caught up with Werrington Vets owners Marwan Tarazi and Nikos Pallas following a triumphant return to their old patch...

Never before has so much CPD been on offer across such a wide variety of platforms and in so many different formats. This has delivered many exciting new ways to access continuing education, but it's important to think carefully about your own personal learning needs…

Veterinary practices are often pressure cooker environments that make huge demands of those who work within them. So managing those people requires a highly considered and carefully tailored approach, as Alan Robinson explains…

Despite concerns around losing the personal touch when automating processes, online booking actually enhances the pet owner experience for most, reveals feedback from Vetstoria users.

You have to be pretty confident your new practice is going to be something a bit special if you decide to call it Stellar Vets. In this case, however, with a digital-focused, client-friendly approach, this new venture more than lives up to its name, as VBJ discovered…

Premises to a practice are as hands are to a surgeon – they are essential. But building or fitting out premises is not a simple task…

It can be all too easy to measure practice growth on speed, efficiency and effectiveness. But with an overabundance of new work and an industry chronically under-resourced, it is more important than ever to get your priorities right...

Remote and digital veterinary services are nothing new – vets have been calling clients for years – but the method of utilisation is now on a path charged by nitroglycerine and shows no sign of abating. To some, it’s a huge threat to how vets deliver care, but to others it offers a chance to regain control and keep the veterinary profession central in a customer journey…

Are you fed up with unproductive conversations in the workplace? Steve Bailey suggests that it might be time to rethink roles you play in your practice – helping you quickly get to the crux of any conflict.

Steve Bailey – a partner of Space Coaching Services and a trained facilitator of action learning sets – explains how this concept creates a source of support for veterinary teams to tackle workplace problems.