We enter the world with nothing and depart as we were born, leaving our earthly possessions behind. This harsh circle of life becomes grimmer for those left behind when there is no will to determine how a deceased’s assets are distributed, especially if a business is part of those assets…

In this article, David Walker lends his extensive experience as a referral vet, head of service, hospital director and regional MD on what first opinion practices should be looking for from their referral centre. Specifically, he shares his thoughts on communication and client care, as well as what referral centres should be doing to engage and build relationships with those practices referring cases to them…

In this VBJ Technology Insight feature, Chris Plummer – head of technical at antimicrobial technology specialist Byotrol – discusses the importance of researching the hygiene products used by animal health professionals to ensure they are safe and suitable for use. 

In this latest VBJ Technology Insight feature, MWI Animal Health shares its success and expertise in the migration of more than 1,000 practice sites from a variety of systems across companion animal, farm, referral and equine practices.

When and how to sell a practice that may have taken many years to build up is one of the biggest decisions many owners will ever have to take. Selling up can often place owners in a minefield of morals and money, so it is important to get the right advice and consider all the options carefully…

Adjusting to the demands of practice life can be a daunting prospect for many new graduates. It is vital to have the right support in place to smooth what can be a tricky transition from classroom to consult room…

When Northlands Veterinary Hospital relocated to new premises in Kettering town centre last year, it didn’t move very far. It’s just a few minutes’ walk from the old site, but a million miles away in every other sense, as VBJ discovered when we paid a visit last month...

While MRI and CT have long been seen as the preserve of referral centres, a growing number of first opinion businesses have begun investing in these advanced imaging modalities. Big benefits exist for practices going down this route, but also significant risks for those making such as big investment without taking a close look at all the finer details…

Complaints, about charges, congested the phone lines and excessive waiting times are all symptoms of a veterinary practice that is not working as well as it could. This can lead to frustrated clients and a stressed veterinary team – the perfect recipe for a failing practice...

This Building Services Insight feature discusses building the foundations for successful practice by creating the right impression.

With vets and nurses increasingly hard to come by, it has never been more important for practices to ensure they retain talent. But this can only be done through good leadership and a positive culture where everyone’s voice can be heard, as Rich Casey explains…

Recruitment has become a term that strikes fear into the heart of many employers – particularly since it’s now apparently a prefix to the word “crisis”. But practices can do plenty of things to stand out from the crowd and boost their appeal to potential new employees…

Despite traditionalist outlooks and layers of – sometimes contradictory – regulation, farmers and vets are working together to protect production animal health better than ever before. To give you some examples of how, innovation specialist Greg Dickens takes a look at how technology will transform life on the farm in five years’ time…