Choosing a good and trustworthy accountant is critical to the success of any organisation. As court cases have illustrated, veterinary practices are not exempt from being a victim of criminality committed by those associated with them, especially where finance is involved…

Sometimes in life it’s worth throwing caution to the wind and taking a risk for the right opportunity. For Kirsty Perratt that opportunity arrived two years ago and she grabbed it with both hands, as VBJ discovered when we paid a visit to Doncaster Pet Clinic last month…

Bury St Edmunds Veterinary Centre is an excellent example of a practice that is being run in a way to suit all stakeholders. Great veterinary care, a strong team ethos and excellent customer service are what make this practice tick, as VBJ discovered when we paid a visit to Suffolk last month…

Kitting out a clinic can be fraught with difficulties. Too much choice is one problem, while financing is another. However, common sense can be drawn on in acquiring what is needed at the lowest possible cost, being tax efficient and considering used equipment…

“The latest version of the Vetus 7 Expert introduces several software upgrades aimed at further enhancing its functionality to assist the veterinarian and improve efficiency,” claims Probo Medical.

VetEnvoy is a veterinary communications hub that provides a seamless flow of information between key practice IT systems. To find out more about this innovative and fast-evolving system, VBJ sat down with managing director of VetEnvoy, Sarah Kirkham…

Veterinary practice is a service industry and while situations always occur where animal welfare trumps all, any business needs to entice and retain clients to stay afloat. This means excellent customer service must always be a key priority, so it’s vital to get it right…

The buzz around Creature Comforts has been building since news first emerged of a “pet tech” start-up with eye-catching plans to revolutionise the way veterinary care works for vets, pets and clients. So, when the first clinic opened in central London last month, VBJ caught up with founder Russell Welsh to see if this ambitious venture looks like it’s living up to the hype…

There will be new challenges and opportunities for veterinary practices when a change in the law comes into force on 10 June that will mean all cats in England have to be microchipped. In this article, the author explains everything you need to know about the  process…

Vets must strike a balance between achieving adequate parasite control for their patients and using parasiticides in a sustainable way. This can only be achieved with a risk-based approach to their use and by giving careful consideration to choosing the right product for the job…

The most predictable consequence of last month’s CMA announcement was the unwelcome return of sensationalised “money-grabbing vet” stories across the mainstream media. In almost every case, however, such ill-informed headlines couldn’t be further from the truth, as VBJ was delighted to rediscover when we paid a visit to Nightingale Vets last month…

Enabling flexible working, depending on the role, is often the mark of a good employer. Great potential benefits exist for both practices and their staff in enabling more flexibility, but it is important to consider all the details…

Creating a new veterinary practice is often a team effort, and that was certainly the case when Beacon VetCare in Cornwall opened last year. It might be the names of Colin and Lizzy Whiting above the door, but this new community business is the work of many hands, as VBJ discovered when we paid a visit last month...

In the ever-evolving field of veterinary diagnostics, the traditional “this or that” approach to performing and assessing diagnostic tests in the clinic or at an external laboratory is changing. So, it is vital to ensure your practice is keeping up with the latest developments…