November 2016

Personal leadership development: does gender make a difference?

With much debate about the under-representation of women in leadership roles, Sarah Page-Jones discusses how a gender-neutral approach could be more accessible for female leaders.

23 mins

October 2016

Data protection – a changing landscape

People are becoming more and more aware of the value of their data and, even more importantly, the impact if that data is misused, says Neil Matthews.

10 mins
Caring for the carers: putting well-being first at Sandhole Vets

Verity Johnson discusses why the attributes that make for wonderfully caring individuals and teams often come with a personal price.

8 mins

September 2016

Auto-enrolment: how the pension landscape is changing

Four years ago the starting gun was fired on a workplace pension revolution. Known as auto-enrolment, its aim is to ensure we all have enough income to live on when we get old. Adam Bernstein explains.

16 mins

July 2016

A shorthand guide to getting the best out of your staff

The most valuable asset your practice has is the staff it employs. Keep them happy and motivated with VBJ’s top 10 tips on geting the most out of your team.

7 mins
Breaking the mould: part 3 – independent woman case study

A mini series of articles looking at the lack of female leaders in the veterinary profession prompted a wave of feedback from VBJ readers. Here, practice owner, vet and mother, Lorna Clark, explains how she has been able to ‘have it all’.

20 mins

June 2016

Brits abroad: ‘I attended NAVC Conference because …’

For five days this spring, an intrepid group of Brits abroad attended the North American Veterinary Community 2016 Conference. Among them was VBJ editorial board member Alison Lambert, who explains why more of us should be making the trip.

14 mins

March 2016

Clear communication key to building client relationship

Chanticleer's March column for Veterinary Times discusses the importance of communicating the right way to help practice life.

13 mins

February 2016

Real time information: the new playground for form-fillers

A survey by HMRC on what businesses thought of the new real time information (RTI) process … more

13 mins

January 2016

Helping assistance dog owners

Working in veterinary practice involves meeting, talking and interacting with a variety of different people … more

10 mins
Could your approach to euthanasia be the death of your practice?

The most troubling euthanasia cases typically concern client reluctance to consent to urgently needed euthanasia … more

13 mins

December 2015

Recipe for a perfect team

As I write this article, the weather is on the turn for the worse and … more

17 mins
Referral decisions: time to start mixing the right solutions

Imagine a dog’s owners have a problem with their beloved Ranger. This could be a long-standing … more

27 mins
A shorthand guide to conflict resolution

No matter how good you, your practice and your people are you will occasionally encounter an … more

8 mins
Employee monitoring: Big Brother – or just asking for big bother?

Employers want to know what their employees are doing at work. From a purely practical … more

18 mins

November 2015

Tackling obesity in cats and dogs: how to get the balance right

Obesity is a common condition in dogs and cats with prevalence ranging from 25% to more … more

17 mins
Are you letting fear and a lack of focus hold you back?

Some exceptional things have been happening in my life recently. After three years in ownership … more

12 mins
Seven-up: London showcase event set to sparkle once again

A record number of delegates and exhibitors are expected to attend the seventh London Vet Show … more

10 mins

October 2015

Sign of the times: making the most of changing demographics

We see plenty of evidence for the feminisation of the veterinary profession in our business. CVS currently … more

15 mins

September 2015

Veterinary nurse consulting – what, why and how?

The benefits of using nurses to communicate with clients, usually about preventive health care, have … more

24 mins