Good communication between practice and client is key to establishing, growing and maintaining a successful business. This includes all messaging and marketing, the way a practice looks, the services it offers and how it engages with clients…

A potential law change that could make microchipping compulsory in feline pets could provide valuable opportunities for veterinary practices. And with almost a third of the nation’s domestic cats not having a microchip, practices should be ready to make the most of those opportunities...

In this, the third VBJ Lockdown Lowdown, we revisit veterinary business consultant Alison Lambert to discuss all things business – from finance and furlough to waiting time and wellness.

The UK has around one million pet rabbits, and a growing number of practices are capitalising on the lack of care and attention some receive. Research has shown many owners seek out practices that specialise in rabbit care over those who don’t, so it’s worth investing time and thought to make sure they choose you…

Climate change, increased pet travel and the incoming tide of overseas rescues means it is not just old enemies your practice needs to be ready for – new threats are on the horizon, too. But fear not, as practices have never been in a better position to take the flight to the enemy...

As services that are subscription based become an increasingly large part of life, preventive health care plans are becoming the norm in veterinary practice in the UK. Clients ask for them, and most forward-thinking practices now have one, but it’s important to make sure your plan fits your practice...

Veterinary nurses provide the backbone of any successful practice, but sometimes their contribution can be overlooked. Here, former practice owner and RVN Helen Tottey explains why nursing teams must be kept front and centre...

So, you’ve been employed in another’s practice and either circumstance or a keen desire to be master of your own destiny is leading you to running your own business. Setting up a practice isn't easy, but it can be incredibly rewarding if you get your groundwork right...

Veterinary practice is a reactive business. As a result, life in practice can be chaotic, stressful and expensive, with many vets working far too hard for far too little return...

Climate change and increased pet travel have created a perfect parasitic storm for the UK’s companion animals. But a brilliantly simple new service could help solve the problem...

The best way to deliver safe, effective and high-quality treatment is to use the most up-to-date evidence available, but doing so can often seem too challenging in practice...